Privacy Policy

1. Introduction

KidCaro ("we", "our", or "us") is committed to protecting the privacy of children, parents, and nursery staff who use our platform. This Privacy Policy explains how we collect, use, and protect your information when you use KidCaro at kidcaro.com.

2. Information We Collect

We collect the following types of information:

• Account information: Name, email address, and password when you sign up.
• Child information: First name, last name, date of birth, medical notes, and enrollment details entered by nursery staff.
• Parent information: Name, phone number, and relationship to child.
• Daily reports: Meal records, nap times, health notes, and teacher notes entered by staff.
• Usage data: Pages visited, actions taken, and device information for improving the app.

3. How We Use Your Information

• To provide and operate the KidCaro service.
• To send daily reports to parents via WhatsApp.
• To improve and develop new features.
• To send important service notifications.
• To respond to support requests.

4. Children's Privacy

We take children's privacy very seriously. Child data is only entered by authorized nursery staff and is only accessible to the nursery organization and the child's linked parents. We do not sell, share, or use children's data for any advertising purposes.

5. Data Sharing

We do not sell your personal data. We only share data with:

• WhatsApp/Meta: When sending daily reports to parents via WhatsApp.
• Service providers: Hosting, email, and analytics providers who help us operate the platform.
• Legal requirements: When required by law or to protect our rights.

6. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), encrypted passwords, and secure cloud infrastructure to protect your data. However, no system is 100% secure and we encourage strong passwords.

7. Data Retention

We retain your data for as long as your account is active. When you delete your account, your data is permanently deleted within 30 days. You may request deletion of your data at any time by contacting us at [email protected].

8. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at [email protected].

9. Cookies

We use essential cookies to keep you logged in and remember your session. We do not use advertising or tracking cookies.

10. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected].